30-Day Money-back Guarantee
If you are not completely satisfied with your purchase you may return it within 30 days for a full product refund. (Sorry, no refunds on shipping fees, special orders, or final sale items). We must receive the returned merchandise at our offices within 30 days of the invoice date in order to issue a refund or exchange. Please be sure to allow enough transit time for the item to arrive back at our offices.
Directions for returning merchandise:
- Call us or log in to your account for a return authorization number.
- Include a copy of your invoice and a short note explaining why you are returning the item.
- Package the item securely and write your return authorization number on the outside of the package.
- For your protection, please have merchandised insured for shipping.
Again, refunds and exchanges will only be issued if merchandise is received at our offices within 30 days of date on your invoice. Items must be in new condition with no tears, scuffs or other markings. Credit card refunds will be issued on the card to which the order was charged. Cash and check orders will be refunded by check